I left the company before they ever got a vacuum, so I don't know any of the instructions for safely vacuuming around printer heads, optical sensors or optical scanners, but I do know that blowing does have a very serious risk. This experience was so disastrous that even the manager decided to give up using the air compressor to clean printers and instead spend a large amount of money to buy a professional toner vacuum, which is what professional printer/copier repair techs use. Removing a piece of paper would have been easy, but since the obstruction was dust on the eye, the tech had to COMPLETELY disassemble the entire printer (without disassembly instructions), clean the eye, then reassemble the whole machine (again without instructions!) It took the experienced printer repair tech over a full day of work to clean up that whole mess. ![]() If the eye stayed obstructed, the printer assumed there was a paper jam, displayed an "Paper Jam" error code and refused to work again until the paper jam was cleared. Most places inside the printer were not effected, but unbeknownst to the person cleaning the very expensive printer, there was an optical sensor hidden deep inside the printer whose job it was to sense if a piece of paper had cleared the paper path or not-if the eye could not see anything, the printer assumed there was a piece of paper blocking it's vision. I worked for a computer repair company and they learned this the hard way when trying to clean excess dust & toner out of a printer: they were using compressed air to blow the dust & toner out of the inside, and a lot of the dust did get blown out, but a large amount of it was blown deep into every tiny nook and cranny inside the printer. The one thing I would suggest is that blowing into any kind of printer or scanner with compressed air or anything else risks blowing dust onto sensitive areas, such as the scanner's optical lenses where you cannot see the dust and cannot easily reach to clean it. PDF Software Development, Training and More.Hi! Thank you very much for these directions. Now that the document is in Acrobat, you can run Tools>Optimize PDF>Optimize Scanned Pages to apply the same processing steps that you could have applied when scanning directly into Acrobat. Make sure that you click on the Options button and select "Large file size" and Single PDF. and select all your TIFF images in the correct order. If you have a number of TIFF images, select File>Create>Combine. If you were able to scan directly to PDF, just open the PDF file. Once you have scanned your document, open Acrobat and import these scanned page. 600dpi black&white or 300dpi grayscale or color). ![]() Also, the Epson Scan software does not recognize the printer connected at all. ![]() Hi Yes my scanner works from flatbed but not auto feed. ![]() A document that is wrinkled or warped may not scan well. When you specify a high resolution, the number of pixels increases and the scanned image. Make sure that you select a reasonable scan resolution (e.g. Does scanning work when you use the PC Epson Scan software, from the printer control or neither Does the scan option work using the platen glass by jayeff. EPSON SCANNING TIPS AND TROUBLESHOOTING GUIDE Epson Perfection 3170 Scanner SELECT A SUITABLE RESOLUTION The best scanning resolution depends on the purpose of the scan. I would try to re-install the scanner software to see if that fixes the problem.Įven if you cannot make your scanner work with Acrobat, you can still use Acrobat's features to optimize your scanned document: Scan with the software that came with your scanner, either directly to PDF if there is such an option, or to TIFF images. I've noticed this over the years with different versions of Acrobat and different scanners. Unfortunately, Acrobat is a bit picky when it comes to scanners.
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